Terms & Conditions

These Terms and Conditions ("Terms") govern your engagement with Fit Guy Next Door Ventures Private Limited ("we", "us", "Project Scale Up"), operating at pay.projectscaleup.in. By engaging our services or making a payment to us, you agree to these Terms.

1. Services Offered

Project Scale Up provides video-led growth services to online fitness coaches, trainers, and wellness brands. Services may include:

• Brand foundation, content strategy, and positioning
• Video content development, scripting, and production
• Content distribution across platforms (Instagram, YouTube, TikTok, etc.)
• Backend systems and automation setup to convert content-driven attention into leads
• Sales coaching and conversion mastery

The exact scope, timeline, and deliverables of each engagement are agreed upon in writing — via email, signed proposal, or service agreement — before service commencement.

2. Engagement and Onboarding

An engagement begins when you accept our proposal and make the agreed initial payment (token, retainer, or milestone-based). Upon receipt, we initiate onboarding, schedule kickoff calls, and begin delivery as per the agreed timeline.

You agree to provide timely access to brand assets, footage, brand voice details, scheduling availability, and feedback necessary for us to deliver effectively. Delays caused by your non-response may extend timelines, and we will not be liable for missed milestones in such cases.

3. Pricing and Payments

Our service fees start at ₹30,000 per month (excluding GST) and are customized based on the package, scope, and goals discussed during your strategy call. All pricing is finalized in your service agreement before engagement commences.

Payment terms:

• All amounts are quoted in Indian Rupees (INR) and exclusive of applicable Goods & Services Tax (GST), currently 18% on consulting services (SAC 998312).
• Payments are processed through Cashfree Payments India Pvt. Ltd., an RBI-authorized payment aggregator. We do not store your card or banking credentials.
• Token payments, retainers, or milestone payments are due as per the schedule agreed in your service agreement.
• Late payments may attract a service-suspension clause as detailed in the engagement agreement.
• GST-compliant invoices are issued for every payment received.

4. Scope of Work

Each engagement has a defined scope outlined in the service agreement. Work outside that scope ("scope creep") will be quoted separately and require written approval before execution.

Reasonable revisions are included as part of standard delivery. Excessive revisions or significant directional changes after approvals may be billed additionally.

5. Intellectual Property

5.1 Your assets

You retain ownership of all assets, footage, brand elements, and information you provide to us. By engaging us, you grant us a limited license to use these assets for the purpose of delivering the agreed services.

5.2 Deliverables

Upon full payment for an engagement, ownership of final deliverables (videos, scripts, content, etc.) transfers to you. Until full payment is received, we retain ownership and deliverables remain unlicensed.

5.3 Our methods, tools, and frameworks

Our internal methods, frameworks, templates, automation systems, and creative process remain our intellectual property. You may not replicate, resell, or redistribute these.

5.4 Portfolio and case study rights

Unless otherwise agreed in writing, we may showcase the work delivered for you (videos, results, metrics) in our portfolio, case studies, social media, and marketing materials, with reasonable attribution. You may opt out by giving written notice.

6. Confidentiality

Each party agrees to keep confidential all non-public information shared during the engagement, including business strategy, financial details, customer data, and proprietary processes. This obligation continues for two years after engagement ends.

7. Refunds and Cancellation

Refund eligibility is evaluated on a case-by-case basis at the sole discretion of Project Scale Up. Detailed refund terms are described in our Refund Policy.

Either party may terminate an engagement with written notice as defined in the service agreement. Termination obligations (payment for completed work, delivery of completed assets, etc.) are governed by that agreement.

8. Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability arising from or related to your engagement with us shall not exceed the total fees paid by you in the three (3) months immediately preceding the event giving rise to the claim.

We do not guarantee specific business outcomes such as follower growth, lead volume, conversion rates, or revenue. Outcomes depend on factors outside our control including your audience, market conditions, platform algorithms, and your own execution.

We are not liable for indirect, incidental, special, consequential, or punitive damages.

9. Force Majeure

Neither party shall be liable for delay or failure caused by events beyond reasonable control, including natural disasters, government action, pandemics, internet or platform outages, war, or labor disputes.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising from or related to these Terms or your engagement with us shall be subject to the exclusive jurisdiction of the courts at Delhi, India.

Before initiating litigation, parties agree to attempt resolution through good-faith negotiation for at least 30 days.

11. Changes to Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated via email or website notice. Continued engagement after changes constitutes acceptance.

12. Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.