Privacy Policy

This Privacy Policy describes how Fit Guy Next Door Ventures Private Limited ("we", "us", "our", "Project Scale Up") collects, uses, and safeguards information when you visit our website at pay.projectscaleup.in or engage our services.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of the website and our services.

1. Information We Collect

1.1 Information you provide directly

When you engage with us — through booking a strategy call, signing a service agreement, or making a payment — we collect:

• Name, email address, phone number
• Business name, role, and brand details
• Billing information (handled by our payment processor; we do not store card data)
• GSTIN, address, and tax-related details for invoicing (where applicable)
• Content shared during onboarding, calls, or service delivery (briefs, scripts, footage, performance data)

1.2 Information collected automatically

• IP address, browser type, device information, and approximate location
• Pages visited, referring URLs, and time spent on the site
• Cookies and similar technologies (see section 5)

1.3 Information from third parties

We may receive information from payment gateways (such as Cashfree Payments), invoicing systems (such as Swipe), analytics providers, and CRM platforms used for customer management.

2. How We Use Information

We use collected information to:

• Deliver the services you have engaged us for
• Process payments and issue GST-compliant invoices
• Communicate with you about your engagement, deliverables, and renewals
• Improve our website, content, and service offerings
• Comply with legal, tax, and regulatory obligations under Indian law
• Detect, prevent, and respond to fraud or security incidents

3. Sharing of Information

We do not sell your personal information. We share information only in these circumstances:

• Service providers — payment processors, hosting, analytics, invoicing, communication tools — bound by their own privacy obligations
• Legal requirements — when required to comply with applicable law, court order, or government request
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice
• With your consent — where you have explicitly authorized sharing (e.g., testimonials, case studies)

4. Data Retention

We retain personal information for as long as necessary to provide our services, comply with statutory obligations (including the Income Tax Act, GST law, and Companies Act requirements — typically 8 years for financial records), resolve disputes, and enforce our agreements.

You may request deletion of your data, subject to our retention obligations under law (see section 7).

5. Cookies and Tracking

We use cookies and similar technologies to remember preferences, understand site usage, and improve experience. You can control cookies via your browser settings. Disabling cookies may impact site functionality.

6. Data Security

We implement reasonable technical and organizational safeguards — including HTTPS, encrypted data storage, access controls, and routine review — to protect your information from unauthorized access, alteration, or disclosure. No system is perfectly secure; we cannot guarantee absolute protection but commit to industry-standard practices.

7. Your Rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to our legal retention obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the appropriate data protection authority

To exercise these rights, email us at hello@projectscaleup.in. We aim to respond within 30 days.

8. Children's Privacy

Our services are intended for businesses and adult professionals. We do not knowingly collect personal information from individuals under 18. If you believe we have done so inadvertently, contact us and we will delete such information.

9. International Transfers

Our services are operated from India. If you access our website from outside India, your information may be transferred to and processed in India under Indian data protection laws.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated via email or website notice where appropriate. Continued use after changes constitutes acceptance.